Privacy policy
Effective Date: 01.11.2025
Brand: Nuha Charms (“Nuha Charms,” “we,” “our,” or “us”)
Website: https://www.nuhacharms.com
1. INTRODUCTION
This Privacy Notice (“Privacy Notice”) describes the privacy practices that Nuha Charms follows when collecting and using information about you through our website (https://www.nuhacharms.com), and any related mobile features, services, or digital platforms (collectively, the “Site”).
Please read this Privacy Notice carefully before using the Site. It explains what information we collect, how we use it, and what we do to protect it. When you access, browse, or purchase from our Site, certain information – including personal information – may be collected, processed, stored, and disclosed as described in this Privacy Notice.
By creating an account or otherwise providing your personal information, you expressly consent to the practices described herein and confirm that you have permission to provide such information.
If you do not agree with this Privacy Notice or our Terms and Conditions, please do not access or use our Site.
2. INFORMATION WE COLLECT
We collect data to provide our products and services, improve your browsing experience, and ensure seamless communication with you. This information may be collected in several ways:
a) Information You Provide Directly
When you:
● Create an account or subscribe to our newsletter.
● Place an order or request a return/refund.
● Contact us through email, WhatsApp, or social media.
● Participate in promotions, surveys, or reviews.
We may collect:
● Full name
● Email address
● Phone number
● Shipping and billing address
● Payment details (processed securely via payment gateways)
● Account credentials (encrypted)
● Any other voluntarily shared information
b) Information We Collect Automatically
Through cookies, analytics, and session tracking, we may automatically collect:
● Device type, browser, and IP address
● Pages visited and actions taken on the Site
● Location (approximate) and session duration
● Referral sources and search keywords
This helps us improve the Site’s layout, loading speed, and personalized recommendations
3. COOKIES AND TRACKING TECHNOLOGIES
We use Cookies and similar technologies to personalize and enhance your shopping experience.
Cookies allow us to:
● Remember your cart items and login session
● Analyze website traffic and performance
● Display tailored promotions or ads
You can disable cookies through your browser settings, but certain features of our website may not function properly if you do so.
4. HOW WE USE YOUR INFORMATION
We use the information we collect to:
● Process and deliver your orders.
● Communicate order status, shipment details, and updates.
● Manage your account and order history.
● Provide customer support and respond to inquiries.
● Improve product offerings and user experience.
● Send promotional messages (only if you’ve opted in).
● Detect and prevent fraudulent or unauthorized activity.
5. INFORMATION SHARING AND DISCLOSURE
We value your privacy – we never sell, rent, or trade your personal information.
However, we may share limited data with trusted third parties to provide essential business operations:
● Payment Gateways: To process secure transactions.
● Shipping Partners: To fulfill and deliver your orders.
● Marketing Tools: For email campaigns and retargeting (if subscribed).
● Legal Authorities: If required by law or to prevent fraud or abuse.
All third-party service providers are bound by confidentiality and data protection agreements.
6. HOW WE PROTECT YOUR DATA
We implement robust technical and administrative measures to safeguard your information:
● SSL encryption for all transactions
● PCI DSS–compliant payment processing
● Restricted internal access to sensitive data
● Regular security monitoring and malware scanning
We do not store your full card details or banking information.
7. YOUR RIGHTS AND CHOICES
You have full control over your personal data. You can:
● Access, correct, or delete your data at any time.
● Opt out of marketing communications.
● Request data portability or withdraw consent.
To exercise these rights, please contact us at nuhacharms@gmail.com
8. DATA RETENTION
We retain your data only as long as necessary to:
● Fulfill your orders and support transactions.
● Comply with legal and accounting requirements.
● Provide customer service and handle returns.
When no longer required, your data is securely deleted or anonymized.
9. THIRD-PARTY LINKS AND INTEGRATIONS
Our Site may contain links to third-party websites or apps (such as payment gateways or Instagram). These sites are operated independently and have their own privacy policies. Nuha Charms is not responsible for their practices.
10. AGE OF CONSENT
By using our Site, you affirm that you are at least 18 years old, or that you have the consent of a parent or guardian to use the Site and make purchases.
11. UPDATES TO THIS POLICY
We may modify this Privacy Policy from time to time to reflect new legal, operational, or security updates. All changes will be posted on this page with an updated effective date.
12. CONTACT US
If you have any questions, feedback, or concerns regarding this Privacy Policy, please contact us at:
Address: Nuha Charms, Tamil Nadu, India
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